Friday, January 4, 2013

Know How you can Fix Netflix Error 1011

People receive Netflix error 1011 on Apple devices (such as iPad, iPod and iPhone) and Windows PCs.. Movie loading process aborts followed by this error message.

Troubleshoot on Apple Devices:

1. Reinstall Netflix App
2. Reboot the Device
3. Check Network Connectivity Issues

Troubleshoot on PCs:

1. Reinstall Microsoft Silverlight
2. Add Netflix to Trusted Sites List
3. Repair Registry

Reinstall Netflix App
Netflix App installation files could have problems. Reinstall it to fix error 1011:

1. Touch and hold the Netflix App from the main menu.
2. After it jiggles, tap the X in top left corner of the Netflix icon.
3. Tap Delete.
4. Search for the Netflix by entering App Store.
5. Choose the app Netflix App from Netflix, Inc. and tap Install button.
6. Specify iTunes password in order to continue with the installation.
7. Tap Netflix icon once the installation has been finished.
8. Specify your Netflix account email id and password.
9. Click Sign In.

Reboot the Device

Turn your Apple device off and wait for 10-15 seconds before turning it back on. Here are the steps to reboot it:

1. Press and hold Sleep/ Wake button for 5-7 seconds.
2. The red slide to power off screen shall appear. Slide the slider in that screen.
3. Press and hold Sleep/ Wake button.
4. Apple logo shall appear.

Check Network Connectivity Issues

Internet stability is one of the reasons behind Netflix error code 1011. Follow these guidelines:

1. Make sure your iPad, iPod or iPhone has an active internet connection. To do so, try loading the App Store or an internet application.
2. Reach the internet through cellular carrier. To do so, use a wireless network.
3. Fix the network connection issues while consulting with your internet service provider.

Reinstall Microsoft Silverlight

If you’re receiving Netflix error 1011 on your PC, it’s time to reinstall Microsoft Silverlight plug-in. Follow these steps:

1. Open Internet Explorer.
2. Click Tools | Manage Add-Ons.
3. Select Microsoft Silverlight from the list of installed plug-ins.
4. Click Disable button.
5. Click Start | Control Panel.
6. Click Programs | Uninstall a Program.
7. Select Microsoft Silverlight and click Uninstall button.
8. Follow the wizard and restart your PC.
9. Go to Microsoft Download Center to download Silverlight again.

Add Netflix to Trusted Sites List
Trusted Sites is a featured list prepared by Internet Explorer. Add Netflix website to the list of trusted sites so that it won’t show error 1011 again.

1. Open Internet Explorer.
2. Click Tools | Internet Options.
3. Click Security tab.
4. Selected Trusted Sites icon under zones.
5. Click Sites.
6. Type https://*
7. Click Add.
8. Type http://*
9. Click Add.
10. Uncheck the Required server verification for all sites in this zone checkbox.
11. Click Close | OK.

Repair Registry

For PCs it is possible that the registry is corrupt. Scan and clean all network related registry configurations and settings. This shall fix Netflix error 1011.

1. Download RegInOut Registry Repair.
2. Start full scan.
3. Repair all errors.

No comments: